Our Role With Claims Management

ProCare Rehabilitation Solutions approach is to provide the best claims experience and business outcome for Queensland employers to keep premium costs as low as possible. We are here to assist employers to reduce the number of workplace injuries by establishing and maintaining effective safety strategies and to manage the rehabilitation and return to work of injured workers as quickly and as safely as possible.

What is Case Management?

Case management is a coordinated and managed approach that incorporates all aspects of injury and claims management.

ProCare works with all stakeholders to achieve the best possible outcome.

ProCare Case Management Includes:

•     Communicating with all stakeholders involved ie. allied health professionals, treating GP’s, Specialist’s and WorkCover Queensland.
•     Coordinating injured workers return to work
•     Writing suitable duties plan.
•     Finding appropriate suitable duties within your organisation.
•     And/or sourcing a host employer to enable your injured worker to return to work as quickly & as safely as possible
•     Liability determination.
•     Treatment
•     Rehabilitation
•     Retraining
•     Factual investigation.
•     Claims estimation.
•     Advising on payment of benefits and entitlements for the employer and injured worker.
•     Risk management.
•     Explaining premium forecasts.